How can we help?

Getting Started

For users new to Vismo, covering account creation and login

6 articles

• How to Sign In with Email & Password
• Having Trouble Accessing a Project?
• How to Create an Account with Email & Password

Login & Signup

For managing user accounts

6 articles

• How to Sign In with Email & Password
• How to Create an Account with Email & Password
• What is Vismo's Password Policy?

Projects

Managing projects and settings

11 articles

• What is a Project?
• Create a Project
• Having Trouble Accessing a Project?

Project Data

Managing files and folders within Vismo

14 articles

• What are Files?
• Upload Files
• Rename a File or Folder

Data Visualisation

For viewing and collaborating on DWG, models, site photos and more

9 articles

• View CAD, Images, and More
• Comments and Mentions
• View 3D Models, LAS, BIM, IFC and More

Collaboration

Issues, notifications and working with your team

2 articles

• Track Work with Issues
• Notifications

On Site & Mobile

Using Vismo on your phone, site diaries and risk assessments

3 articles

• Complete a Dynamic Risk Assessment
• Vismo on Your Phone
• Diaries and Site Diaries

Organisations

For users managing company accounts and settings

5 articles

• What is an Organisation?
• Set Up Your Organisation
• Change Organisation Settings

Troubleshooting

For solving common access and usability issues

3 articles

• Having Trouble Accessing Vismo?
• Having Trouble Accessing a Project?
• Report a Problem

Limits & Policies

For rules around usage and restrictions

3 articles

• Quotas & Limits
• What is Vismo's Password Policy?
• Monitor Your Organisation's Usage

Trust & Security

1 article

• Data Security