Having Trouble Accessing Vismo?
Ah, technical turbulence - every adventurer faces it at some point. Fear not! Here’s a clear guide to help you navigate common access issues so you can get back into Vismo without delay.
Emails Not Being Received?
Step 1: Check your junk or spam folder. Sometimes, our emails take an unplanned detour.
Step 2: If you still don’t see the email, it’s possible your IT team is blocking it. Contact them to ensure emails from vismo.io are allowed.
Clicking on Links in Emails Not Working?
Step 1: Your IT policies might be blocking access to our links. No worries - look at the bottom of the email for the full link. Copy the link and paste it directly into your browser.
Step 2: If that still doesn’t work, reach out to your IT department to address the restriction. They’ll be your heroes here.
Unable to Access Vismo.io?
If vismo.io or its features are being blocked, your IT team may need to allow our domains. Share this information with them:
Essential Domains:
- vismo.io
- *.vismo.io
- wasabisys.com
- *.wasabisys.com
Maps (needed for project maps and map backgrounds):
- api.mapbox.com
- tile.openstreetmap.org
Non-Essential Domains (for optional features):
- *.b-cdn.net
- frill.co
- *.frill.co
Still Having Trouble?
If these steps don’t resolve the issue, we’re always here to help. Email us at support@vismo.io, and we’ll help you get back on course.